Here you will find answers to the most important questions regarding taxi rides, airport transfers, car hire services, prices, data protection and the brokerage services of MEY München Taxi.
What is MEY Munich Taxi?
MEY München Taxi is an independent dispatch and taxi central office from Munich. We dispatch journeys to licensed taxi and hire car companies and support customers with the quick and straightforward booking of passenger transport.
Are there any additional fees for the booking?
No.
There are no agency fees, booking fees, commissions, service charges or other additional costs for our customers.
You pay exclusively the fare of the operating transport company.
Are the fares on the website binding?
The prices, tariff information and price examples published on our website relate exclusively to taxi journeys and are based on the applicable taxi tariff regulations.
Variations may occur, for example, due to waiting times, detours, traffic conditions or official tariff changes.
Do the stated prices also apply to hire cars?
No.
The prices and tariff information published on our website apply exclusively to taxi journeys.
Hire car journeys are not subject to the taxi tariff regulations and are agreed individually with the operating hire car company.
Who is carrying out my ride?
The transport is carried out by a licensed taxi or private hire vehicle company.
The respective operator and driver are responsible for the execution of the journey, compliance with statutory regulations, fare calculation and proper transportation.
Who is my contracting party?
The contract of carriage is concluded directly between you and the operating taxi or private hire vehicle company.
MEY München Taxi takes over the arrangement of the journey request.
Will my data be shared with third parties?
Yes, but solely in the context of arranging your journey.
To enable your journey to take place, the necessary details such as your name, telephone number, pick-up location and destination address are transmitted to the operating transport company.
Data is not passed on for advertising purposes.
Are the drivers and operators licensed?
Yes.
MEY München Taxi exclusively brokers journeys to companies that hold the necessary licences pursuant to the Passenger Transportation Act (PBefG).
Is MEY München Taxi connected with other taxi dispatch centres?
No.
MEY München Taxi is an autonomous and independent dispatch and taxi central office.
There are no organisational or economic connections to other taxi call centres or dispatch platforms, unless expressly stated otherwise.
Can I pre-book airport transfers?
Yes.
Airport transfers can be booked conveniently in advance. For optimal planning, we recommend providing your flight number.
What happens in the event of delays or problems during the journey?
The operating taxi or hire car company is responsible for carrying out the transport.
For questions, complaints, lost property or issues during the journey, please contact the operating company directly.
Is VAT shown?
MEY München Taxi is operated as a small business in accordance with Section 19 of the German VAT Act (UStG).
Therefore, no VAT is shown. This does not apply to journeys booked through this platform, as these are not operated by us but merely intermediated.
Entspricht das Fahrzeug immer den dargestellten Bildern?
No.
Die auf unserer Website dargestellten Fahrzeugbilder dienen ausschließlich der Veranschaulichung und als Beispiel für die jeweilige Fahrzeugkategorie.
Die Bilder wurden teilweise mit Unterstützung künstlicher Intelligenz (KI) erstellt und können von den tatsächlich eingesetzten Fahrzeugen abweichen.
Je nach Verfügbarkeit, Auftragslage und ausführendem Unternehmer können Fahrzeugmodell, Marke, Ausstattung, Baujahr und Ausführung unterschiedlich sein. Das Taxi hat eine Einheitliche Farbe : Hellelfenbein
Gebucht wird stets die ausgewählte Fahrzeugkategorie (z. B. Taxi oder Van) und nicht ein bestimmtes Fahrzeugmodell.
Warum können die tatsächlichen Fahrzeuge abweichen?
MEY München Taxi vermittelt Fahrten an selbstständige, konzessionierte Taxi- und Mietwagenunternehmen.
Jeder Unternehmer setzt eigene Fahrzeuge innerhalb der gebuchten Fahrzeugkategorie ein. Daher können die eingesetzten Fahrzeuge von den auf dieser Website dargestellten Beispielbildern abweichen.
Sind die angezeigten Fahrpreise verbindlich?
Die angezeigten Preise dienen als Orientierung und basieren auf den zum Zeitpunkt der Anfrage verfügbaren Daten.
Der tatsächliche Fahrpreis kann aufgrund von Verkehrslage, Wartezeiten, Umwegen, tariflichen Änderungen oder sonstigen Umständen abweichen und sind deshalb immer ca. Preise, diese sollen der Orientierung dienen.